Terms and Conditions

June 7, 2024

These Terms of Service (“Terms”) govern your access to and use of VoidFixer ("we", "us", or "our"), including any content, functionality, and services offered on or through our website or platform (the “Service”).

By accessing or using the Service, you agree to be bound by these Terms and to comply with all applicable laws and regulations, including those of the European Union (EU) and the United States (US).

1. Our Service

We provide website analysis tools for SEO, keyword insights, and Google search performance. Services may include one-time website scans, subscriptions, or API access.

2. Eligibility

You must be at least 18 years old or the age of legal majority in your country to use the Service.

3. Accounts

You may be required to register an account. You are responsible for keeping your credentials secure and for all activity under your account.

4. Payments & Subscriptions

Some services require payment (e.g. one-time scans or monthly API access). All prices are in USD or EUR, depending on your location.

Payments are processed through third-party providers (e.g. Paddle, Stripe, FastSpring) acting as authorized resellers.

You may cancel a subscription at any time through your account dashboard or by contacting support.

Right of Withdrawal (EU): If you are located in the EU, you may have the right to withdraw from your purchase within 14 days, unless the service has already been fully performed.

5. Refunds

Due to the digital and instant nature of our service, refunds are generally not provided after a scan or API use has occurred. However, we may review refund requests on a case-by-case basis.

6. Data Protection & Privacy

We collect minimal personal data, only as necessary for providing our services.

  • We comply with the General Data Protection Regulation (GDPR) for EU residents.
  • We comply with the California Consumer Privacy Act (CCPA) for US residents in California.

For full details, see our Privacy Policy.

7. Acceptable Use

You may not use our Service to violate any laws, infringe on others' rights, or disrupt functionality. This includes, but is not limited to:

  • Scraping or reverse engineering our platform.
  • Using automated systems without permission.
  • Attempting unauthorized access to other accounts.

8. Intellectual Property

All content, trademarks, and software on the Service are our or our partners’ intellectual property. You may not reproduce, distribute, or misuse them.

9. Termination

We may suspend or terminate your access if you violate these Terms or engage in misuse. You may also delete your account at any time.

10. Disclaimers

The Service is provided “as is” without warranties of any kind. We do not guarantee any SEO ranking improvements, performance results, or uptime.

11. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • In jurisdictions where limitations are restricted, liability is limited to the amount paid by you in the past 12 months.

12. Governing Law

EU: These Terms are governed by the laws of Germany or your country’s consumer protection laws.
US: These Terms are governed by the laws of the State of Delaware, without regard to conflict of law provisions.

13. Changes

We may update these Terms at any time. Continued use of the Service indicates your acceptance of the new version.

14. Contact

For questions about these Terms, email us at:
[email protected]